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Terms and Conditions

The Reveal Haus Terms & Conditions

Welcome to The Reveal Haus. By visiting our website or placing an order, you agree to these Terms & Conditions. Please read them carefully — they are designed to protect both you and The Reveal Haus while ensuring a seamless, luxurious shopping experience.

1. General

  • The content, designs, images, and descriptions on this website are the exclusive property of The Reveal Haus and may not be copied, reproduced, or distributed without written permission.
  • By accessing this site or purchasing from it, you confirm that you are at least 18 years old or have parental consent.

2. Products & Collections

  • Each piece at The Reveal Haus is curated with intention. Limited collections may not be restocked once sold out.
  • We strive to represent colors, textures, and details accurately; however, variations may occur due to lighting, device screens, or handcrafting.
  • All orders are subject to availability. We reserve the right to cancel or modify orders if inventory is limited or unavailable.

3. Orders & Payment

  • Orders must be completed with a valid payment method at the time of purchase. We accept payment through our website only.
  • Prices are subject to change without notice, but orders placed at a set price will be honored.
  • By placing an order, you warrant that all information provided is accurate, complete, and truthful.

4. Shipping

  • Orders are typically processed within [3–5 business days] and shipped via USPS.
  • Shipping times may vary by location and carrier.
  • The Reveal Haus is not responsible for delays due to carriers, customs, or other circumstances beyond our control.
  • International orders may be subject to customs fees or import duties, which are the responsibility of the customer.

5. Returns & Refunds

  • All returns and refunds are governed by our Return & Refund Policy found here on our website.
  • By placing an order, you acknowledge and accept the conditions outlined in that policy.

6. Intellectual Property & Use

  • All content on this website, including but not limited to images, text, designs, and branding, is protected under copyright and trademark laws.
  • Any unauthorized use of The Reveal Haus intellectual property is strictly prohibited.

7. Limitation of Liability

  • To the fullest extent permitted by law, The Reveal Haus is not liable for any indirect, incidental, or consequential damages resulting from your use of this website or your purchase of products.
  • Our liability for defective or incorrect products is limited to the purchase price of the affected item.

8. Privacy & Data Protection

  • By placing an order or using this website, you consent to the collection, storage, and use of your personal information in accordance with our Privacy Policy found on our websi

9. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of Utah, USA
  • Any disputes arising from the use of this website or purchases will be resolved under these laws.
  • By using our website, you agree to submit to the jurisdiction of the courts in Utah, USA

Return and Refund Policy

At The Reveal Haus, we want you to love your jewelry. If for any reason you’re not completely satisfied, we’re here to help.

1. Returns

  • Returns are accepted within 14 days of receiving your order.
  • Items must be unworn, unused, and in original condition with all packaging intact.
  • Custom or personalized pieces cannot be returned unless they are damaged or defective.

2. Reasons for Return

  • Damaged or defective items
  • Wrong item received

3. How to Initiate a Return

  1. Contact our customer service team at [insert email] within 14 days of delivery.
  2. Include your order number and reason for return.
  3. Our team will provide instructions for returning your item.

4. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7–10 business days to the original payment method.
  • Shipping costs are non-refundable, except when the item is damaged or incorrect.

5. Exchanges

  • Do to the surprise aspect of our items exchanges are not available. 

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